Telemedicine Evaluation
Establish or update a service-connected physical condition diagnosis with a thorough virtual evaluation and supporting documentation.
Connect with a licensed provider for a comprehensive virtual examination to establish or update a diagnosis of your physical condition. Your provider will conduct a thorough review of your medical records, evaluate your current symptoms and medical history, and document how your condition impacts your daily functioning.

How It Works
Our services require access to secure portal for purchase. Please login or create an account login or create an account for access.
Complete Medical Records Review
Complete your Medical Records Review.
Purchase Telemedicine Evaluation
Purchase your Nexus Letter or DBQ in the secure portal.
Complete Pre-Evaluation
Completes all required pre-evaluation steps with our Care Team.
Document Delivery
Updated Medical Records Review and evaluation notes delivered securely within 7 business days.
Evaluation Note Delivery
Telemedica will deliver your Telemedicine Evaluation Note. You can access it in the Secure portal within 7 business days.
Complete Medical Records Review
Complete your Medical Records Review.
Receive Your Medical Records Review
Purchase your Telemedicine Evaluation in the secure portal.
Virtual Evaluation
Discuss your health concerns in a secure virtual visit; a diagnosis may be provided when clinically appropriate.
Document Delivery
Updated Medical Records Review and evaluation notes delivered securely within 7 business days.
Purchase
Fill out the form below to access our secure portal and purchase the service you need.

What You'll Get From This Service
If you're experiencing a condition but don't have recent treatment records, a telemedicine evaluation can help document how that condition affects your daily life today. This documentation may help strengthen your case for service connection when combined with your full medical and service history.
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Telemedicine examination
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Documented diagnosis*
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Streamline your VA claim
* If assessment warrants clinical diagnosis
FAQs About This Service
Can telemedicine providers diagnose any condition?
Our Telemedicine team can only diagnose conditions that do not require an in-person physical exam. Currently, we can evaluate for the following conditions via telehealth:
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Tinnitus
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GERD
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IBS
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Fibromyalgia
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Lumbago
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Allergic Rhinitis
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Radiculopathy
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Peripheral Neuropathy
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Erectile Dysfunction
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Headaches
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Chronic Fatigue Syndrome
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Ménière's Disease
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Chronic Pharyngitis
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Chronic Tonsillitis
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Patellofemoral Syndrome
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Plantar Fasciitis
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Skin Conditions
Please contact customer service at 1-888-251-4430 to confirm if your condition qualifies or is not listed above.
Does the Telemedicine Evaluation Note include a Nexus Letter?
No, the Telemedicine Evaluation Note does not include a Nexus Letter. It is an independent medical opinion that documents the presence of a diagnosed condition, such as Tinnitus or GERD, based on the veteran's self-report and the clinical evaluation conducted during the telemedicine visit.
A Nexus Letter, on the other hand, is a separate document that provides a detailed, evidence-based medical opinion linking the diagnosed condition to the veteran's military service. It typically includes references to the veteran's service and medical records, as well as relevant medical literature to support the connection.